_edited.png)
Terms and Conditions
This website is owned and operated by Gustavo Castilho and Mair Alight. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors NVC Calls and a Webstore for purchasing products. By accessing or using this website, you approve that you have read, understood, and agree to be bound by these Terms.
Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Refund/Cancellation Policy
100% Money Back Guarantee for our NVC Introduction series if,
after participating in the first session, you would like to receive a refund.
​
If you are not satisfied with the value you receive after the first session,
send an email request to info@mairalight.org within 72 hours of that first session, and we'll refund your money within 72 hours of receiving your email..
Fulfillment policy
All of our trainings are virtual (online Zoom meetings).
​
After the payment is made, you will receive a confirmation email with all the info, including the Zoom Link to access the calls. If you don't receive the email in your inbox,
it might have landed in your SPAM folder.
If you do NOT receive it, reach out to us at info@mairalight.org